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Contact Technical Support

We're always ready and available with answers to your questions and quick solutions to your problems. Feel free to use any of the following methods to contact us:





Instant Messenger:

We're always looking for new and easy ways for our customers to get in touch with us.  That's why we're pleased to announce our new dedicated support screen names for several popular messaging protocols.

AOL: eMegaWeb
ICQ: 168705037
Jabber: eMegaWeb

Useful tips when obtaining help from technical support:

If you are having problems using our service in any way, please read through the help files first (the answer may be there), then gather as much information as you can about the problem and send a message.  Be sure when you send ANY message to us that it includes: Your domain name, a description of the problem you are having, the path (URL) to the site/file/etc where the problem is, exact copies (cut and paste if possible) of any error messages you saw, and anything else you think might help us solve the problem.